Refund Policy

If you are not satisfied with your Pro membership purchase, you may request a refund within 7 calendar days from the original purchase date, provided the following conditions are met:

To request a refund, please contact us at support@prepamigo.com with the following details:

• Your full name and registered email address
• Date of purchase
• A brief explanation of your refund request

We typically respond within 24 hours. Based on our current email volume, response times may vary, but in most cases you will receive a reply within 3 business days. If you contact us more than 7 days after the charge, accidental purchases are generally still eligible for a refund.

Refunds will not be granted in the following situations:

• Requests made after the 7-day period has expired
• Accounts that exceed 10 Questions OR 2 Recall practices OR 3 Mock Sections
• Dissatisfaction due to scores or exam results
• Account abuse or sharing (in violation of our Terms of Service)

If you have been charged multiple times or notice an unauthorized transaction, please notify us immediately. Upon verification that the charge was duplicate or fraudulent, we will issue a full refund.

If you have any questions about this Refund Policy, please contact us: